“We absolutely loved our Shakespeare Road apartment with the ocean view. Dee and the team at Hawke’s Bay Properties were friendly, professional and available on the odd occasion where we had an urgent maintenance request. If you’re looking for a place to stay in the Bay, give them a try.”
“I highly recommend going with Hawke’s Bay Properties to make you feel confident when renting a property with Dee Penno and the team at Hawke’s Bay Properties. The team there were efficient, prompt and understanding when dealing with any issues I had. I have nothing but good, honest things to say about Dee Penno and the team at Hawke’s Bay Properties. Thank you for everything.”
“As homeowners living overseas it is hugely important for us to entrust our properties with someone who ensures that they are respected and looked after. We have used Hawke’s Bay Properties since August 2013 and have been so impressed with the execution of all aspects relating to tenanting our houses. With regular and thorough inspection reports, photos and emails we feel very confident that everything is taken care of exceptionally well, so many thanks to Dee, Irena and Petra for not just all that they do but how well that they do it.”
Ian & Lyn, American Samoa
Patricia Van Der Westhuizen
"Hawke's Bay Properties were an integral part of our immigration to New Zealand. Their service extended all the way to South Africa and they were the only agents that went above and beyond to help us not only secure a property but also accommodating our dog which we are immensely grateful for. They are always friendly, helpful and professional. Would highly recommend them to both home owners and tenants."
"The team at Hawkes Bay Properties are amazing to have as property managers, always prompt and pleasant to deal with. Would have no hesitation in referring friends and family to their service either as a tenant or to manage their property."
"Staff are more than accommodating when sorting issues in their rentals. Friendly and professional while maintaining courtesy during a world wide pandemic. I have no issues recommending the team at Hawkes Bay Properties to friends and family whom may be seeking rentals. I really enjoyed my time as a tenant and will definitely be in touch if and when required in the future. Thank you for all you do, and continue to do in the HB region"
“We want to say thankyou Dee for all that you have done for us as our Property Manager. We would not have been able to manage our house without your services. At times you went above and beyond which we appreciated so much. Hopefully the good word we have spread about you will bring in further business.”
Jasmine & Justin Brown
“You are doing an amazing job managing our rental property while we are overseas, just like the person who referred us to you said you would do!”
Matt and April Barker
“Hawke’s Bay Properties were very easy and professional to deal with. Anything that was needed was actioned immediately and with excellent communication. I would definitely recommend this company to anyone needing a reliable Property Manager.”
I’ve been a tenant of Hawkes bay properties for over two years now. My experience has been and continues to be great, I’ve always felt comfortable coming to them with any issues and have found the property managers are very attentive to having an issue fixed. We have a great home and feel there is a good standard on both sides from expectations on being a good tenant to attentive and respectful property managers resulting in the home and us as tenants happy and taken care of. Thanks Dee and Alisha for being such friendly and caring property managers, it doesn’t go unnoticed.
My experience with Hawkes Bay Properties has been excellent. They are respectful, polite and have great communication. I highly recommend them as Property Managers.
Thank you Hawkes Bay Properties you are amazing. I enjoyed being a tenant of one of your rental properties, it was a hard decision to make when handing back the property due to life changes . Alisha was my property manager, and I am grateful for her patience when answering my many vacating questions or organising general house maintenance . Thank you very much for the opportunity. Wishing Dee and the team all the best.
“At the time of purchasing our unit we weren’t ready to move to Hastings so the decision was made to rent the property out. As we didn’t live in the same city, we chose to get a Property Manager. We knew of no-one so went on the web and searched for one in the area. The reason we chose Dee from Hawke’s Bay Properties was purely from her testimonials. Not having ever been landlords before this was completely unfamiliar territory so having Dee manage our property made the whole thing hassle-free. Dee secured excellent tenants and for the time our property was tenanted, everything ran extremely smoothly. We have no hesitation in recommending Dee to manage your property – you will find no-one more efficient, professional and approachable. Thanks Dee.”
Karen Tod & Rod Manson
“Thank you again for everything. I tell everyone making the decision to have you manage our rental property is the best thing we’ve done with our house since moving to Australia. You have made everything so stress free and hassle free. We really appreciate it. Many thanks.”
“Dee is most efficient, diligent and thorough. She is everything any landlord could wish for. Dee secured excellent tenants and kept my flats full. I found her commission has more than compensated in terms of occupancy rates. Dee has a pleasant manner and a common sense approach to any details that need attending to. I wouldn’t go past Hawke’s Bay Properties.”
“We can highly recommend Dee Penno and her Property Management Services, Hawke’s Bay Properties. She is professional and goes beyond the call of duty to help. We bought a house in Napier while we were still in the UK, we did not know of anyone in Napier that could manage the property for us but we looked on the internet and right from the beginning Dee has been superb. The sale of the house was completed on a Monday and Dee had tenants in the house that Friday. She has organised all the odd jobs that have needed to be done in the house very promptly and reasonably priced. We are looking forward to arriving in Napier and meeting her!”
“My family and I recently migrated to Australia. We had often heard the old adage, don’t rent to friends or family. We didn’t pay much attention to that and believed our home would be in good hands with friends we had known for some years. Unfortunately it wasn’t, our biggest investment was starting to turn into our biggest nightmare. That was until we came across Dee Penno. When we put the house into management the tenants gave notice and moved out. Dee acted promptly and with no loss of rental income now have wonderful tenants. Dee from the get go has gone the extra yard for us and her communication given we live in another country is excellent. I’m not one for writing testimonials but need to give credit where credit is due. A home being such a huge investment, I don’t know why anyone would not want it in the best possible hands and condition. Dee comes through every time.”
“After frustrating encounters with other property managers and in some cases, landlords we were impressed when Dee continued to make contact with us regarding potential properties. We made the initial contact regarding a property that she had already found tenants for but Dee asked us exactly what we were after and said she would be in touch as fitting properties became available. A service that other “professionals” had failed to offer us. She contacted us twice. The first property wasn’t quite what we were after however the second was exactly what we were looking for. Dee has been incredibly flexible in meeting times, she is also very easy to talk to and communicate with- responding to emails in a timely and friendly manner. The whole process has been made so much easier thanks to her. We highly recommend her services to anyone looking for a property to rent and to those looking for a professional, approachable, reliable property manager.”
We had been their tenants for 6 years because they looked after the welfare of their tenants very well. The team were so reliable when it comes to every issue arises. Thank you Dee, Alisha and Irena for everything.
Jen & Dan Kirby
Highly recommend Dee and the fantastic team at Hawkes Bay Boutique Property Managment. Both personable and professional, we hav had nothing but fantastic service over the last 3 yrs managing our property. Communication amazing, and so easy to deal with.
So thanks again team you doing fantastic job. All the best.
Hawke's Bay Properties were an integral part of our immigration to New Zealand. Their service extended all the way to South Africa and they were the only agents that went above and beyond to help us not only secure a property but also accommodating our dog which we are immensely grateful for. They are always friendly, helpful and professional. Would highly recommend them to both home owners and tenants.
“I’m very happy with the way you’ve handled all this business with the current tenants, though I feel sorry that they’ve made, and continue to make, things difficult for you. I guess you’ve had your share of difficult tenants, but it must be frustrating taking over the management of a property when the choice of tenant has been made by someone else – in this case me, who failed to do background checks and secure the bond. I think I’ve learned my lesson.”
Theo Van Dongen
“I asked Dee to help me find a ‘suitable’ tenant for my flat. Dee understood what I was looking for and knew how to go about finding the right person. I found her approach very professional, which gave me and my tenant confidence in the service she provided for us both. I would definately use Hawke’s Bay Properties again when looking for a tenant.”
"I rented a property for 4 years and absolutely loved the team in that time, I also had an amazing landlord. I would highly recommend using them to care for your property! I met some lovely ladys doing house inspections and always felt happy with them in my home, easpecially Alisha who was my current and final house inspectioner. She is amazing! Thanks team
“I have been a client of Hawke’s Bay Properties for 4 years. Their Frimley street house is well heated with a good heat pump and great log burner. I have been very satisfied with their trust based style of property management. Any maintenance issues have been dealt with promptly. I would not hesitate to recommend Hawke’s Bay Properties to any potential clients.”
“I have really enjoyed living in this property and your service throughout has been perfect.”
“I just wanted to say thank you for everything you have done for us in helping us to find somewhere to live, we very much appreciate it – it has certainly made the move north a lot easier to deal with. We have friends who are moving up from Christchurch early next year and will be needing somewhere to live so will certainly send them your way.”